Echoes Of Clay

We do our best to ensure that the products you order are delivered according to your specifications.

• Shipping is free! Kindly contact shipping@artsfiesta.com or
  fill the enquiry form above for more information.
• Processing time for all orders, including several quality checks, is 3-5 business days.
  Following that, they are shipped out right away, and you will receive updates
  regarding the order to the email address you registered.
• Transit periods can vary depending on the region and the serviceability of the pin code.
  However, please allow a maximum of 7 to 10 days after processing.
  Although we will make every effort to ship out your prints right away,
  we are unable to control the transit periods once they leave from the office
  because we use third-party logistics providers (Delhivery, Fedex etc.)
• To guarantee the highest quality for your prints, please be aware that all of our prints are manufactured to order
  and only created after your purchase is placed. However, this causes us to take
  a little longer to prepare and deliver your prints to you.
  We appreciate your patience as we prepare your prints.
  Please email us at info@artsfiesta.com if your order needs to be delivered right away to see whether we can meet your deadline.

We do our best to ensure that the products you order are delivered according to your specifications.

• However, should you receive an incomplete order, damaged or incorrect product(s),
  please notify Arts Fiesta Customer Support immediately or within 3 days of
  receiving the products, to ensure prompt resolution.
• You can return the product within 10 days of receving it after the prompt resolution.
  The return charges, including shipping costs, are the responsibility of the customer.
  The customer is also required to return the item themselves.
  Please ensure that the item is returned in its original condition and packaging.
  Once we receive the product, we will initate your refund after assessing the case.
• For customized orders, each art piece is designed just for you with desired size and frame of your choice.
  That means we are unable to accept returns or exchanges for customized orders.
  We are also unable to make any changes or cancellations to orders after 24 hours.
• We are also unable to make any changes or cancellations to orders after 24 hours from the moment the order is placed.
  If you believe you have made a mistake with your order, please contact us immediately at info@artsfiesta.com